Privacy Policy

Welcome to JOI Farms ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Joi Farms") and our milk delivery services.

By using the JOI App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

a. Personal Information:

Full Name

Mobile Number

Delivery Address

Email Address (if provided)

b. Device Information:

Device type, operating system, and app version

c. Location Information:

We may collect your location (with your permission) to ensure accurate and timely delivery.

2. How We Use Your Information

We use your information to:

Process and deliver your milk orders

Communicate order status and support updates

Improve our services and user experience

Send important service notifications

Prevent fraud and ensure app security

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only:

With our delivery staff to complete your order

With third-party service providers (like payment gateways), strictly for operational purposes

When required by law or legal process

4. Data Security

We take reasonable measures to protect your data using secure servers, encrypted transmission, and restricted access protocols. However, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices

You can:

Access or update your personal information through the app

Request deletion of your data by contacting us

Opt-out of promotional messages at any time

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of any major changes via the app or email.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

JIS Farms Private Limited
12C, Sarat Bose Road, near Nepal Sweets, 
 

 Rowland Row, Ballygunge

 Kolkata, West Bengal, India

Email : joifarm@jisgroup.org

Mobile:  +91-8910292031